DELIVERY WITHIN 48 to 72H, FREE DELIVERY FOR ORDERS OF 190€ BEFORE TAX OR OVER !
timeframes and costs
FIRPLAST guarantees an effective delivery within 48 to 72 hours
in most cases (indicative timeframe for any order placed before midnight).
Enjoy free delivery everywhere in France for orders of 190 €
before tax, and over (overseas territories and Corsica not included).
For orders under 190 € before tax, shipping costs are of 15 € before tax.
NB: We deliver on weekdays, Monday to Friday. All
timeframes are estimated in business days, discounting any transport malfunctions
beyond our control.
wish to choose the date of delivery? Simply add it to the commentary section of
your order and we will organise delivery on the date of your choosing anywhere
in France with
no extra costs.
Overseas and Corsica deliveries
Special conditions apply for deliveries to Corsica and
overseas territories: please contact us.
the Lyon area, express
delivery is limited to 10 packages and costs 100€ before tax. Outside
of the Lyon area, please
contact us: the final price of an express delivery to your area will depend on the total weight and volume of your order.
may also come and collect your wares, with no extra charge, directly at our
offices from Monday to Thursday and , and on Friday from to .
4, rue de Provence
69800 SAINT PRIEST
Telephone: +33 4 72 23 66 66
Email : firstname.lastname@example.org
Excerpt from the transporters code:
All goods are moved at the recipient's own risks. Don't forget to notify the
Carrier of any misgivings you may have upon delivery, in order to be
compensated for any damaged or lost goods.
The drivers are beholden to unload the goods and present them at the foot of
their vehicle if the total weight of the delivered goods doesn't exceed 1 tonne.
For deliveries exceeding that weight, all unloading is to be carried out by the recipient. The
drivers are not allowed to enter the recipient's premises.
What you need to know at
First of all, count the number of packages that are delivered and confirm
reception of this number by indicating "(x number) PACKAGES
The phrase "subject to inspection and verification" has no value.
Do not sign with "2 pallets received"; YOU MUST COUNT THE RECEIVED PACKAGES.
In case of small damages add the comment: "(x number) of which are wet,
damaged, unfit for use or sale."
It is preferable to refuse the delivery if the damages seem considerable. Do
this by adding the comment "refused due to damaged goods".
Address a certified letter with acknowledgement of receipt to the carrier
within three working days in order to claim the value of the damages. To make
the replacement of the damaged goods as expeditious as possible, send us a copy
of your letter and of the signed delivery slip. This will allow us to be most
efficient in our intervention.
IF YOU DO NOT FOLLOW THESE BASIC RULES, YOU WILL LOSE ALL YOUR RIGHTS.