Online Orders

How to look up a particular product ?

1- Internal search engine

Use our internal search engine centred at the top of the page. Type in the name of the product (disposable plastic plate for example) or its reference if you have it.

2 - Search by Products

Use the drop-down menu at the top of the page to better navigate the different categories of products (plates, cups, cutlery, salad bowls, containers, bagging products, etc.)
Menu du site Firplast

3 - Search by Food Concepts

Finally, you can filter your search by food concepts.
By clicking on the fast food service icon for example, you will find all products suited to that domain.
concept restauration firplast
Once you have found your item, select the desired quantity and click on add to basket. When you have completed your selection, go to your basket to finalise your order. Access the basket page by clicking on the "My Basket" icon in the top right hand corner on all the website's pages. You will then be able to delete items from your basket, to modify the chosen quantities, or to go on with your purchases. Confirm your order when you feel that it is complete.é.

How to create your account ?

An account is required to order online on the site. There are 2 cases (A and B):
Creation de compte Firplast

A/ You have already ordered online on the site.

It's simple, click on the block "My account" and enter your login and password to connect.

B/ You have never ordered online on the site.

Click on the link "Create your account".

You will be asked to create a user account by filling in an online form going over all the information necessary to processing your order (place of delivery, payment methods, name, etc.).
This step is only necessary for your first order. For all subsequent orders, the username and password you have chosen will allow you to login: you will be identified and the confidentiality of all information pertaining to your account will be guaranteed.
It is therefore important to commit both username and password to memory when you sign up for the first time. At this time, you will be able to confirm or correct your delivery and billing address. You will of course be able to add as many delivery and billing addresses as you wish.


My account > My customized products

If you are already a registered FIRPLAST client and you have in-stock customised items with us, you only need to click on the "Customised items" icon in the top left hand corner of your screen to access them once you are logged in to your account.
You will then be able to view all of your customised products. Only you can access this page and no other client can order your items.


Fast Order

If you know the references of the articles and want to order quickly, nothing more simple.
Click on the Express Command icon, located at the top right:

commande rapide en ligne sur Firplast

You arrive on the cart page.

How to place a fast order? in 2 steps

Step 1: Enter the product number (1) and choose the quantity of products (2) then click on the ADD button (3) :

ajout produits dans commande rapide Firplast

Step 2 : Once your selection of articles finalized, click on the button VALIDATE , at the bottom of the cart.
validation commande rapideYou then validate the order and follow the usual instructions for payment and delivery.

Saved Carts

If you regularly order the same items at FIRPLAST you have the possibility to create a standard order by saving your cart. This option saves you valuable time.

Save a cart :

To save a cart, you must add products to the basket then click on the button I SAVE MY CART, at the bottom of the basket.
panier sauvegardé Firplast

Recover a saved cart :

panier sauvegardé Firplast ajout

To recover a saved cart, once identified, click on my account and then on MY SAVED CARTS (1). You then have access to your saved carts. A click on the "ORDER" button (2) allows you to add the entire saved basket to your current basket. Of course nothing prevents you from adding other items, removing and changing the quantities in your basket.